Important Advice

YOU CAN BE EASILY CHEATED & PUT ON SUB STANDARD TOURS

Bali has no ‘consumer protection’ and unscrupulous agents can tell you whatever they like to put you on substandard tours, with no recourse to themselves. They can use false, misleading & deceptive tactics. Many operators can also tell lies, exaggerate or even show ‘doctored’ photos or brochures to fool tourists onto their products. You have no department to make a complaint to who will be able to help you to get a refund or satisfaction. This means you must be extremely careful when choosing a tour if you want to avoid disappointment or loss of your money.

AVOID DISAPPOINTMENT & CHOOSE WISELY

Beware of inferior tours that may have, no proper facilities, poor safety, (sometimes no insurance), or bad service. Many drivers and freelance agents are motivated to be dishonest by the offer of large commissions, or kickbacks to make extra money. You will be the victimDO NOT BELIEVE EVERYTHING YOU ARE TOLD by trusting a smiling face. Research and make up your own mind.

BEWARE OF DIRTY TRICKS & FALSE CLAIMS

To persuade you, unscrupulous people will falsely assure you that the places they recommend arebetter, cheaper or the same quality. Closer or easier to get to. Our company is closed for renovations or our road access is blocked. Taking you to the original Elephant Park or Rafting Company, when actually they are not. Our tours are too busy. The elephants have moved to another company. Elephants are mistreated. The elephants were kidnapped from Sumatra. The owner is involved in stealing body parts. Our company is controlled by Mafia!

These are only a few of the lies and incredible stories that are told to fool and influence tourists into going to where they make more commission and profit from you.

HERE IS THE TRUTH ABOUT OUR COMPANY

Mason Adventures, also known as Bali Adventure Tours was the first White Water Rafting operation in Bali, developed in 1989 and is the ONLY 5-STAR RAFTING OPERATION on the island with infrastructure, equipment and safety that is to World StandardsMason Elephant Safari Park & Lodge was the first company to bring rescued elephants to Bali and remains to this day the ONLY DEDICATED RESCUE PARK on the island. Other copycat companies are NOT Elephant Safari Parks, but rather a mixture of zoos or rafting companies with some elephants to ride on. OUR PRODUCTS ARE FAR SUPERIOR as proven by the Multiple Awards that we have received and by our high reputation.

Mason Elephant Safari Park is the ONLY complete dedicated Elephant Experience in Bali and is the ONLY Elephant location that is situated in a forested area that is similar to the elephants original Sumatran home. ONLY the Mason Elephant Safari Park & Lodge is listed by TripAdvisor with a Certificate of Excellence every year since 2010. The Elephant Safari Park has featured on GETAWAY, SONY STYLE and the AMAZING RACE as well as numerous other International television programs and was voted 4th in the Worlds’ Most Unique Hotels. The Elephant Park Weddings are in the Top 10 Most Unusual locations to be married in the world, on Discovery Channel and the Safari Wellness Spa was the Hot Spa of 2008 by World renowned Conde Naste Magazine. Most VIPs are brought on our Tours due to high reputation for quality, safety and popularity.

WHAT TO EXPECT ON MASON ADVENTURES

THE MULTI AWARD WINNING ELEPHANT SAFARI PARK & LODGE:

27 Sumatran Elephants (Elephas maximus sumatrensis) + 4 babies

Four Elephant Talent Shows daily, with elephant painting displays

Ivory Cafe and snack bar, with relaxation gazebo and dining tables

Outdoor Palm Grove dining area for Night Safari (weather permitting)

Ornamental fish ponds, orchid displays & relaxation gazebos

Elephant Museum & information Discovery Gallery

Exclusive Night Safari Tours with moonlight dinner and show

Big screen TVs throughout with separate ‘Theatre lounge’

Baby Elephant nursery area (3 babies born in 2008, another in 2013)

Guest business centre with ATM facilities & WiFi throughout the park

3.5 hectares of botanical gardens and 20 hectares of Bali’s ONLY Jungle Ride

250 seat international standard park restaurant (overlooking the lake)

Bali’s only real Jungle ride (no other elephant trail in Bali matches this ride)

Air-conditioned hotel transfers, buffet lunch, insurance

Exclusive award-winning Safari Wellness Spa (see Spa Tours in our brochure)

Hands-on Elephant experience & unlimited free elephant food

Boutique elephant related gift shop & souvenir photo shop

Wheelchair-friendly pavements all over the Park with disabled toilets

Private dining gazebo for weddings VIPs, or private meals

Conference facilities with projector screen & bar service (max 30 people)

27 Rooms & Suite Safari Park Lodge Hotel (Hotel Guests only)

Exclusive Elephant Chauffeur Service (Hotel Guests only)

Mammoths Head Bar & Park viewing terrace (Hotel Guests only)

Hotel Swimming Pool & Fitness Centre (Hotel Guests only)

WHITE WATER RAFTING:

21st century reception and outfitting centre with electronic lockers

Bali’s only exclusively-designed rafting finishing point

The only ‘5 star’ rafting operation with International standards in Bali

The most exciting river rapids and longest daily river trip.

Safe, engineered steps to the river with stainless steel handrails

We are the Pioneers who set the standards in Bali since 1989.

The latest international designed rafts and equipment

Fully accredited insurance rating with up to $50,000 coverage

MOUNTAIN CYCLING:

Starts at Kintamani volcano crater overlooking Lake Batur

Modern mountain bikes, all equipment and mineral water supplied

Aromatised cold towels on arrival at finishing point

Fully accredited insurance rating with up to $50,000 coverage

NO OTHER COMPANY GIVES YOU ALL THIS FOR ONE INCLUSIVE PRICE!

HOW TO GET TO THE COMPANY OF YOUR CHOICE:

Don’t be tricked or bullied by false claims from drivers or freelance agents

Insist on an all inclusive Bali Adventure Tours Package

Only use reputable Agents or Hotels when booking, or BOOK DIRECT online in this website, or call +62361-721480

You may want to double check your booking has been made to us by phoning +62361-721480 (8am - 10pm)

If using a freelance driver or taxi, refuse to pay if taken to the wrong location. Be Insistent and stand up for your rights.

Follow our road signs marked either MASON ADVENTURES, BALI ADVENTURE TOURS or MASON ELEPHANT SAFARI PARK & LODGE

Use the map in this website or the brochure. We are situated ONLY at Taro village north of Ubud

All Mason Adventures buses are clearly marked with logos and our company names are clearly visible at the entrance of our tour locations

IMPORTANT TO PROTECT YOURSELF:

Don’t be intimidated or bullied and report dishonest drivers or agents to the Tourist Police on +62361-22411 or to our company on +62361-721480 or contact our customer support cs@masonadventures.com