Here are some definitions to help you understand the status of a payment you send:
Pending – PayPal is reviewing the transaction. PayPal will send your payment to the recipient after your payment source has been verified. Please review PayPal additional Help Center articles if your order status is pending, or the payment you sent is pending but you’d like to cancel it.
If the order status is “Pending”, your order has been received by the seller, but your payment has not yet been processed.
For most purchases, the seller will complete the payment within a few days of receiving the order. For purchases of goods, many sellers will complete the payment when they are ready to ship your purchase. For some purchases, such as services, rentals, or hotel stays, the seller will complete the payment after your purchase is fully delivered.
The status of an order will continue to display as pending until it expires, is completed, or has been voided.
On hold – PayPal is holding the money temporarily because either you filed a dispute or PayPal is reviewing the transaction. Look for an email from us with more information about this transaction.
Held: PayPal is reviewing the transaction and so your payment has been held. You should check the Resolution Center for more information.
Temporary hold – Money from your account is being held temporarily during the authorization process. The recipient isn’t able to use or withdraw this money until the authorization is complete.
Refunded: The recipient refunded your payment. If you used a credit card to make your payment, the money will be returned to your credit card. It can take up to 30 days for the refund to appear on your statement.
Returned – Money was returned to your account because the recipient didn’t claim your payment within 30 days. PayPal members can manually reverse unclaimed payments before the 30-day automatic reversal.
Denied – The recipient didn’t accept your payment, and the money was credited back to your account. View the transaction details to see why your payment was denied or contact the recipient for more information.
Unclaimed – The recipient hasn’t accepted or received your payment. Unclaimed transactions are automatically canceled after 30 days.
Completed – The transaction was successful and the money is in the recipient’s account.
